01
Separate craft, taste, and aftercare
Don't apologize for the wrong thing.
Made for Barbers
Handle a Redo Request Without Giving Away the Whole Day
Also useful for: Braiders, Colorists, Estheticians, Hairstylists, Makeup Artists, Nail Technicians, Salon Managers, Salon Owners, people in Beauty
25 min
Intermediate
Difficult Conversations
Difficult Conversation
Diagnose whether this is a craft miss, a taste miss, or aftercare, then talk accordingly.
We'll use them to write your prompt.
Completed ✓
Make Your Play
Give us the situation. We’ll build the prompt.
Not every unhappy photo is a free redo.
Your answers save as you type.
What you'll do
This is the plan inside your prompt. Add your details first. Then follow these steps with ChatGPT or Claude.
02
Write the first reply
De-escalate without promising a blank check.
03
Set the redo terms
If you will fix it, define the box.
04
Protect the rest of the book
Don't blow Saturday for a maybe.
Make Your Play
Handle a Redo Request Without Giving Away the Whole Day
Tell us what the prompt needs to know
Start with the questions below. Each answer personalizes the playbook and builds the prompt you’ll use at the end.
Your situation
Consult notes, photos, price, time, any "we can't get there today" warnings.
0/10000
Their complaint, photos, what they did at home, how public it is.
0/10000
Which bucket is this mostly in?
What a redo would actually cost you this week.
This playbook was updated. Review your inputs before copying.
What you'll do
Check a step when you finish it.
01
Separate craft, taste, and aftercare
Don't apologize for the wrong thing.
02
Write the first reply
De-escalate without promising a blank check.
03
Set the redo terms
If you will fix it, define the box.
04
Protect the rest of the book
Don't blow Saturday for a maybe.
Fill in the fields above to generate your prompt preview.
Assembled prompt
Beginner instructions
Fill the fields with this week’s real details. Incomplete notes beat invented polish.
Run the assembled prompt, answer follow-ups with specifics, then copy the deliverable into your own doc and verify names and numbers.
Advanced instructions
Add constraints the model can’t see: politics, licensing, cash timing, union rules, or family bandwidth.
After the first pass, ask it to attack the weakest assumption in the draft.
Use this when
A client is upset about a result, is asking for a full remake, or is posting before talking to you.
You'll need
- What was agreed before service
- What happened after
- Your honest read
- Time and money you can spend
You'll get
- A decision on what you will redo, a script, and a boundary for what you won't absorb you can use without rewriting it from scratch.
By the end of this playbook
You will have:
- A decision on what you will redo, a script, and a boundary for what you won't absorb you can use without rewriting it from scratch.
Examples
Progress 1 of 4