Made for Administrators
Set Up a Request Register That Makes Ownership Visible
Also useful for: people in Government
50 min
Intermediate
Government
Administrator
Get Organized
Career outcome:
Build Ownership
Build a reusable request register that shows what came in, who owns it, what is blocking it, and when you need to follow up.
Create a free account to save your progress and use this Playbook.
Use this when
Use this when requests reach you through several channels, ownership is often unclear, or your current tracker doesn't show what needs attention next.
You'll need
- Receiving channels
- Priority basis
- Ownership rules
- Follow-up timing
- Sample requests
You'll get
- One register with all required columns, no more than six clearly defined statuses, one-owner rules, priority rules, follow-up logic, visual flags, and at least three test rows
- You can tell who owns each active request and what needs attention next without checking another source.
By the end of this playbook
You will have:
- One register with all required columns, no more than six clearly defined statuses, one-owner rules, priority rules, follow-up logic, visual flags, and at least three test rows
- You can tell who owns each active request and what needs attention next without checking another source.
Sample
This is sample data, not your prompt. Pro unlocks this higher-stakes Playbook. On Free Playbooks you can still copy the assembled prompt into any AI.
Sample input
You receive requests through a shared inbox, an online form, weekly operations meetings, and direct messages. You prioritize fixed deadlines first, then service impact and dependencies. You assign one accountable owner and list everyone else as a contributor. You review blocked work daily and other active work every three business days. Your samples include replacing an access badge, scheduling a leadership briefing, and collecting a missing purchase approval.
Sample assembled prompt
You get a spreadsheet with 15... Your status list is New, Assigned,... Each status has an entry rule,... Missing owners appear in red, overdue...