Follow Up on an Unapproved Change

Made for General Contractors

Follow Up on an Unapproved Change

35 min Intermediate Difficult Conversations Communicate Better Difficult Conversation

Draft clear follow-ups that press for a change decision without damaging the owner or client relationship.

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Use this when

A requested scope change remains unapproved, pricing or schedule impacts are still open, and work may be delayed or exposed to added cost.

You'll need

  • Project and recipient
  • Change reference
  • Change details
  • Prior communication
  • Cost exposure
  • Schedule impact
  • Decision deadline
  • Notice requirements
  • Delivery approach

You'll get

  • Confirmed facts separated from assumptions and missing details
  • The required decision stated in one sentence
  • Three follow-ups drafted with distinct timing and escalation levels
  • Cost and schedule impacts stated without unsupported claims
  • A phone script and written recap prepared
  • Contract, recipient, attachment, and internal approval checks completed.

By the end of this playbook

You will have:

  • Confirmed facts separated from assumptions and missing details
  • The required decision stated in one sentence
  • Three follow-ups drafted with distinct timing and escalation levels
  • Cost and schedule impacts stated without unsupported claims
  • A phone script and written recap prepared
  • Contract, recipient, attachment, and internal approval checks completed.

Sample

This is sample data, not your prompt. Pro unlocks this higher-stakes Playbook. On Free Playbooks you can still copy the assembled prompt into any AI.

Sample input

Project: Oak Street Retail Renovation. Recipient: owner's project manager. Change: PCO-017 for revised storefront framing. Price: $18,450 submitted, supplier escalation not yet priced. Status: no signed approval. Decision needed by October 2 at 3:00 p.m. to release fabrication. Later approval may affect storefront installation, but delay days aren't confirmed. Prior reminder sent September 23. Contract notice goes to the owner and architect by email and through the project portal.

Sample assembled prompt

Subject: Decision required by October 2...
Our $18,450 price remains unapproved, and...
Written approval, rejection, or alternate direction...
on October 2.
A decision after that cutoff may...
The number of delay days is...
Please reply with the approved direction...
Thanks, Marcus

Part of a collection

Handle the Change Order Conversation

10 playbooks

Prepare, price, explain, document, and follow up on scope changes while keeping owners informed and project work moving.

Next: Turn a Verbal Change Into a Written Record

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