01
Review Cancellation Policy
Review your current cancellation policy to determine the best course of action.
Made for Makeup Artists
Handle a Makeup Booking Cancellation Fairly
15 min
Handle a client cancellation and decide on a refund or reschedule.
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Make Your Play
Give us the situation. We’ll build the prompt.
Handle client cancellations efficiently and effectively.
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What you'll do
This is the plan inside your prompt. Add your details first. Then follow these steps with ChatGPT or Claude.
02
Decide on Refund or Reschedule
Decide whether to refund the client's deposit or reschedule for another day.
03
Communicate with Client
Communicate with the client about the cancellation and your decision.
Make Your Play
Handle a Makeup Booking Cancellation Fairly
Tell us what the prompt needs to know
Start with the questions below. Each answer personalizes the playbook and builds the prompt you’ll use at the end.
Your situation
Describe the cancellation situation
What is your current cancellation policy?
What would you like to do about the client's deposit?
How do you want to communicate with the client about the cancellation?
What is the client's contact information?
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What you'll do
Check a step when you finish it.
01
Review Cancellation Policy
Review your current cancellation policy to determine the best course of action.
02
Decide on Refund or Reschedule
Decide whether to refund the client's deposit or reschedule for another day.
03
Communicate with Client
Communicate with the client about the cancellation and your decision.
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Assembled prompt
Use this when
You have a client who cancelled their appointment and you need to decide how to handle the situation.
You'll need
- Cancellation Situation
- Cancellation Policy
- Deposit Decision
- Client Communication
- Client Contact
You'll get
- Cancellation handled
- Refund or reschedule decision made
- Client communication completed.
By the end of this playbook
You will have:
- Cancellation handled
- Refund or reschedule decision made
- Client communication completed.
Examples
Progress 1 of 3