Made for Auto Mechanics
Handle Added Work Without Losing Trust or Schedule Control
Also useful for: people in Skilled Trades
Turn a newly discovered issue into a controlled decision. You document the finding, judge whether work can continue safely, price the added scope, secure authorization, and reset the repair timeline.
Create a free account to save your progress and use this Playbook.
Use this when
Use this when teardown, testing, inspection, or installation reveals work outside the approved estimate. It's especially useful when the vehicle may be unsafe, parts availability may hold the bay, or a declined repair changes what you can complete.
You'll need
- Original complaint and approved scope
- New finding
- Evidence
- Current safety status
- Proposed added repair
- Pricing details
- Shop constraints
- Current promise
- Customer context
You'll get
- Original and added scope separated
- A documented stop-or-continue decision
- Useful evidence preserved
- The change priced without unsupported numbers
- Clear authorization requested
- Approval or decline recorded
By the end of this playbook
You will have:
- Original and added scope separated
- A documented stop-or-continue decision
- Useful evidence preserved
- The change priced without unsupported numbers
- Clear authorization requested
- Approval or decline recorded
Sample
This is sample data, not your prompt. Pro unlocks this higher-stakes Playbook. On Free Playbooks you can still copy the assembled prompt into any AI.
Sample input
You were approved to replace front pads and rotors on a 2017 SUV for $680. During disassembly, you found the right-front caliper piston binding, a torn dust boot, and severe inner-pad taper. You photographed the damage and confirmed the piston still bound with the bleeder open. You recommend a replacement caliper, brake fluid, bleeding, and a road test. Added parts and labor total $389 before tax. The caliper arrives tomorrow at 2 p.m. The vehicle is apart in your alignment bay, and you promised an update by 4 p.m. today. You know the customer needs the vehicle for work tomorrow and requires contact before the total exceeds $900.
Sample assembled prompt
You choose STOP because the binding... You separate the approved pads and... Your revised subtotal is $1,069 before... You explain that the caliper problem... part arrival and final brake checks. If approval is declined, you document...