Made for Restaurant Owners

Keep Staff and Guests Informed During Service

Also useful for: people in Managers, people in Professionals

120 min Managers Restaurant Owner Build Professional Skills Career outcome: Build Business Value

Improve communication with staff and guests by creating a practical communication sequence.

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Use this when

You need to improve communication with staff and guests at your restaurant.

You'll need

  • Current Pain Points
  • Communication Goals
  • Current Protocols
  • Preferred Channels
  • Primary Method
  • KPIs
  • Potential Roadblocks
  • Training Resources
  • Success Metrics
  • Next Steps
  • Key Stakeholders
  • Potential Risks
  • Feedback Opportunities

You'll get

  • Staff communication plan created
  • Guest communication plan created
  • Communication protocols established
  • Staff trained on new protocols
  • Guest feedback system implemented.

By the end of this playbook

You will have:

  • Staff communication plan created
  • Guest communication plan created
  • Communication protocols established
  • Staff trained on new protocols
  • Guest feedback system implemented.

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