Prepare Five Questions for a Client Check-In

Made for Bankers

Prepare Five Questions for a Client Check-In

Also useful for: people in Finance

5 min Beginner Money Conversations Prepare for a Conversation

Get five tailored questions that help you explore changes in your client's income, spending, borrowing, liquidity, and priorities.

We'll use them to write your prompt.

Make Your Play

Give us the situation. We’ll build the prompt.

You can move beyond a routine account review and learn what has changed before you discuss possible solutions.

Your answers save as you type.

What you'll do

This is the plan inside your prompt. Add your details first. Then follow these steps with ChatGPT or Claude.

01 Generate and review your five questions You provide brief client context, generate five tailored discovery questions, and check that each question sounds natural and avoids a product pitch.

Use this when

Use this before a scheduled client check-in, relationship review, or follow-up conversation when you need useful questions without making assumptions or leading with a product.

You'll need

  • Client relationship
  • Reason for the check-in
  • Known changes or concerns
  • Past conversation context
  • Conversation style

Fill these in the prompt workspace.

You'll get

  • Exactly five open-ended questions that fit your check-in, avoid product-first language, cover only relevant financial areas, and sound natural when you say them aloud.

By the end of this playbook

You will have:

  • Exactly five open-ended questions that fit your check-in, avoid product-first language, cover only relevant financial areas, and sound natural when you say them aloud.
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