Respond to an Accommodation Request

Made for Human Resources Specialists

Respond to an Accommodation Request

25 min Advanced Communication Communicate Better

Clarify the request, document job-related limits, draft the immediate response, and flag questions for specialist review.

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Make Your Play

Give us the situation. We’ll build the prompt.

Turn a sensitive request into a clear, consistent record while avoiding assumptions, unnecessary medical questions, or an early decision.

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What you'll do

This is the plan inside your prompt. Add your details first. Then follow these steps with ChatGPT or Claude.

01 Gather the request facts Separate the requested change, stated work limits, affected duties, dates, current actions, and missing details.
02 Check the response path Compare the facts with the supplied policy and identify immediate actions, decision limits, related HR processes, and escalation triggers.
03 Prepare the response and record Draft the employee message and internal case note, then check both for promises, assumptions, unnecessary medical questions, and missing follow-up dates.

Use this when

You received a workplace accommodation request and need to acknowledge it, gather missing facts, check the relevant policy, and decide what needs specialist review.

You'll need

  • Accommodation request
  • Job duties and work setting
  • Policy context
  • Response so far
  • Timing and urgency

Fill these in the prompt workspace.

You'll get

  • The request separated into stated facts, open questions, and assumptions
  • Only job-related follow-up questions included
  • The immediate response documented
  • Policy gaps and specialist review points flagged
  • A response message and internal case note ready for review

By the end of this playbook

You will have:

  • The request separated into stated facts, open questions, and assumptions
  • Only job-related follow-up questions included
  • The immediate response documented
  • Policy gaps and specialist review points flagged
  • A response message and internal case note ready for review
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