Made for Estheticians
Follow Up, Assess Recovery, and Secure the Right Next Visit
Also useful for: people in Estheticians
45 min
Advanced
Communication
Communicate Better
Client Hasn't Rebooked
Run a structured post-treatment follow-up that separates routine recovery from concerns, reinforces home care, records progress, and sets the right next appointment.
Create a free account to save your progress and use this Playbook.
Use this when
A client recently received a facial, peel, exfoliation service, extraction service, or other skin treatment and needs a recovery check-in before the next visit is confirmed.
You'll need
- Treatment record
- Expected recovery
- Client recovery report
- Concern status
- Home-care instructions
- Progress context
- Scheduling context
- Escalation rules
You'll get
- Recovery status classified with supporting facts
- Essential recovery questions answered or scheduled for follow-up
- Concern escalation completed according to practice policy
- Client follow-up message reviewed and sent
- Applicable home-care guidance reinforced
- Factual progress note saved to the client record
By the end of this playbook
You will have:
- Recovery status classified with supporting facts
- Essential recovery questions answered or scheduled for follow-up
- Concern escalation completed according to practice policy
- Client follow-up message reviewed and sent
- Applicable home-care guidance reinforced
- Factual progress note saved to the client record
Sample
This is sample data, not your prompt. Pro unlocks this higher-stakes Playbook. On Free Playbooks you can still copy the assembled prompt into any AI.
Sample input
Treatment: Superficial peel completed May 12 using the lowest protocol strength. Even pinkness at completion, no broken skin. Expected recovery: Tightness and light flaking for three to five days. Escalate blistering, severe swelling, increasing pain, or signs of infection. Client report: On day three, tightness is improving. Flaking has increased around the mouth. No pain, heat, swelling, drainage, or blisters. The client is following the provided routine. Concern status: Expected recovery question. Goal: Improve the look of uneven texture. Scheduling: Tentative appointment in four weeks. Policy: Document concerns, advise medical evaluation for concerning non-emergency symptoms, and use emergency services for emergency signs.
Sample assembled prompt
Recovery decision: Routine recovery with a... Reasoning: Improving tightness and light flaking... The client denied the listed warning... No diagnosis is needed or appropriate. Immediate actions: 1. Confirm continued use of the documented... 2. Reinforce no picking, exfoliants, retinoids,... 3. Ask the client to report... 4. Check in again on day... 5. Keep the four-week appointment tentative... Client message: "Thanks for the update. Improving tightness with light flaking on... Please continue the gentle cleanser, recommended... Send me another update on May... We will keep the four-week visit...