Made for Financial Advisors
Launch a New Client Without Dropped Handoffs
Also useful for: people in Finance
75 min
Advanced
Financial Organization
Get Something Done
Starting Something New
Coordinate welcome, discovery, account setup, transfers, plan delivery, and first implementation through a single launch control plan.
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Use this when
A client has signed, several people or systems will touch the relationship, and the launch needs tighter control than a basic onboarding checklist provides.
You'll need
- Client context
- Engagement scope
- Current launch stage
- Target dates
- Required data and documents
- Team and ownership
- Firm requirements
- Known constraints and risks
- Communication preferences
You'll get
- A launch scope with unresolved assumptions clearly marked
- Seven onboarding stages with entry and exit conditions
- Every critical action assigned to exactly one accountable owner
- Missing data and documents linked to specific milestones
- Every transfer paired with a next action and escalation date
- Client decisions separated from operational tasks
By the end of this playbook
You will have:
- A launch scope with unresolved assumptions clearly marked
- Seven onboarding stages with entry and exit conditions
- Every critical action assigned to exactly one accountable owner
- Missing data and documents linked to specific milestones
- Every transfer paired with a next action and escalation date
- Client decisions separated from operational tasks
Sample
This is sample data, not your prompt. Pro unlocks this higher-stakes Playbook. On Free Playbooks you can still copy the assembled prompt into any AI.
Sample input
Client context: Married couple nearing retirement with joint planning needs, two retirement plans, a brokerage account, and an outside CPA. Scope: Retirement planning, managed accounts, insurance review, and two planning meetings. Current stage: Data gathering underway. Target: Submit transfer paperwork by May 24 and deliver the plan by June 21. Missing items: Both retirement statements, current insurance details, and confirmed beneficiary information. Team: Relationship lead, operations associate, portfolio team, and compliance reviewer. Risks: Travel delays, restricted company stock, slow delivering custodian, and an expectation of immediate investment. Communication: Weekly Friday email, signature alerts by text, and both spouses copied.
Sample assembled prompt
OVERALL STATUS: At risk Primary constraint:... NEXT THREE MOVES 1. Request retirement statements and beneficiary confirmation... Owner: Relationship lead. 2. Confirm restricted stock transfer rules... Owner: Operations associate. 3. Reserve compliance review time for... Owner: Relationship lead. STAGE GATE: DATA READINESS Entry condition:... Required evidence: Current statements, insurance details,... Exit decision: Ready only after required... Status: Blocked. TRANSFER EXCEPTION Asset: Restricted company stock. Risk: Transfer method and timing aren't... Containment: Don't promise a submission... Escalation: Operations lead review three business... CLIENT UPDATE Subject: Friday onboarding update... Our team is also checking the... The next update will arrive Friday,...