01
Build and check your customer explanation
You provide your symptom, evidence, repair, priority, delay risk, and cost details. You then check the finished script against your repair order before sharing it.
Made for Auto Mechanics
Turn Inspection Findings Into a Clear Customer Explanation
5 min
Beginner
Communication
Communicate Better
Turn your inspection findings into a short customer-ready explanation that clearly separates what you confirmed, what you recommend, and how soon the repair needs attention.
We'll use them to write your prompt.
Completed ✓
Make Your Play
Give us the situation. We’ll build the prompt.
You can explain repairs without burying your customer in technical details or making the recommendation sound like a sales pitch.
Your answers save as you type.
What you'll do
This is the plan inside your prompt. Add your details first. Then follow these steps with ChatGPT or Claude.
Make Your Play
Turn Inspection Findings Into a Clear Customer Explanation
Tell us what the prompt needs to know
Start with the questions below. Each answer personalizes the playbook and builds the prompt you’ll use at the end.
Your situation
Describe what your customer reported, including when the symptom happens.
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Enter what you confirmed through your inspection, measurements, or testing.
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State the repair you recommend and what it is meant to correct.
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Choose the priority your evidence supports.
Explain the practical result of delaying the repair without exaggerating what your evidence shows.
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Enter your approved estimate, range, or pricing note exactly as you want it stated. You can write "not provided" if you don't have it.
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This playbook was updated. Review your inputs before copying.
What you'll do
Check a step when you finish it.
01
Build and check your customer explanation
You provide your symptom, evidence, repair, priority, delay risk, and cost details. You then check the finished script against your repair order before sharing it.
Fill in the fields above to generate your prompt preview.
Assembled prompt
Beginner instructions
You can paste your job notes into the matching fields. Keep your finding specific, such as “front brake pads measured 2 mm,” instead of writing only “brakes bad.” Review the finished script against your repair order before you use it.
Advanced instructions
You can add measurements, test results, photos described in words, estimate ranges, or separate labor and parts totals. Keep uncertain causes labeled as possibilities until your testing confirms them.
Use this when
Use this after you inspect or diagnose a vehicle and need to explain the result by phone, text, or at the counter.
You'll need
- Customer symptom
- Confirmed finding
- Recommended repair
- Shop priority
- Risk of waiting
- Cost information
You'll get
- One accurate customer-ready script that separates the symptom, confirmed finding, recommended repair, priority, risk of waiting, and known cost
- You can trace every claim back to your notes.
By the end of this playbook
You will have:
- One accurate customer-ready script that separates the symptom, confirmed finding, recommended repair, priority, risk of waiting, and known cost
- You can trace every claim back to your notes.
Examples
Progress 1 of 1